Safety & Security
Your safety is our top priority. Learn how we protect you.
Room Owner Verification
All room owners on Roomlet must complete our verification process, which includes:
- Identity verification with government-issued ID
- Property ownership or rental authorization verification
- Background checks (where permitted by law)
- Room listing accuracy verification
Secure Communication
All communications are handled securely through our platform. Your personal contact information is protected until you choose to share it.
Direct messaging between renters and owners
Verified room listings with photos and details
Review and rating system for transparency
Safety Tips
For Renters
- Always communicate through the Roomlet platform
- Review room listings, photos, and owner ratings before contacting
- Schedule viewings in person when possible
- Never share personal payment information outside the platform
- Report any suspicious behavior immediately
For Room Owners
- Complete your verification to build trust
- Keep all communication on the platform
- Provide accurate room descriptions and photos
- Never ask renters to pay outside the platform
- Report any issues or concerns to support